Client onboarding + KYC

Front Door

Every new client, onboarded and vetted.

One branded intake collects the POA details, bond and payment choices, Form 5106 data and documents. Then Front Door checks what the client told you: the company is real and in good standing, the owners are who they say, and nobody on the file is a restricted party.

Book a demo See the KYC checks

KYC file · new clientRisk: low

EntityRegistry match · activeclear
Beneficial owners2 of 2 identifiedclear
Parent companyTraced to 1 individualnoted
Restricted partiesNo matches · 4 listsclear
Photo IDMatches declared officerclear
Business addressRegistered-agent addressreview

1 item waiting for a broker's decisionReview

The problem

An intake form only tells you what the client claims.

You sign a POA and you're filing in that client's name. The checks that should come first are usually the ones done by hand, once, and never again.

Self-reported ownership

Clients list their owners on the 5106, but a holding company or a nominee can hide the person who actually controls the business. Some clients don't know the full chain themselves.

Manual lookups

Someone searches the state registry, runs names through the screening lists and saves screenshots to a folder. It takes time per client, and it's easy to skip on a busy day.

Checked once, then forgotten

A clean client at signup can be added to a sanctions list, dissolved or sold next quarter. Nobody finds out until the next annual review, if there is one.

Onboarding

The whole intake packet, collected the first time.

Questions that branch

Payment by ACH or periodic monthly statement, continuous bond, Form 5106: each answer opens just the follow-up fields it needs.

Documents with the form

Formation documents and photo ID upload with the submission, so they never arrive in a separate email thread.

POA, pre-filled

Your power of attorney is filled from the client's answers, ready for signature, from the same template your team uses.

One row per client

Every submission is appended to your intake workbook in SharePoint, with the same columns in the same order every time.

Your team, notified

Each new submission emails your team the client, location, entity type, contact, the services requested and the KYC result.

Your brand, your documents

The form carries your logo. Your fee schedule and blank POA are linked from it and served from your own document library.

Know your customer

KYC built into the door, not bolted on after.

The moment a client submits, Front Door checks their answers against the records that matter: business registries, ownership filings and the government's restricted-party lists. Clean files move straight to setup. Anything unusual waits for a licensed broker's decision.

Entity verification

Legal name, state of formation, entity type and standing are matched against Secretary of State business registry records. Name variants, inactive or dissolved entities and mismatched addresses are flagged.

Beneficial ownership mapping

Owners of 25% or more and the controlling officer come from the 5106 section. When an owner is another company, Front Door follows the chain upward until it reaches people, and flags any layer it can't resolve.

Restricted-party screening

The company, every owner and every officer are screened against the U.S. Consolidated Screening List (OFAC, BIS and State Department lists) and the UFLPA Entity List, with fuzzy matching on names and aliases.

Identity checks

The name on the uploaded photo ID is matched to the officer or owner it belongs to, and the POA signer is checked against the people listed as having authority to sign.

Address & contact checks

Registered-agent addresses, virtual offices, mail drops and addresses that don't match the registry record are surfaced, along with free-mail contacts on a corporate client.

Risk rating & review queue

Every check records its result and source. The file gets an overall rating, and anything flagged goes to a review queue where a broker clears or declines it with a written reason.

How it works

Four steps from submitted form to cleared client.

1
Client submits
Company details, owners, officers, documents and service choices, in one branded form.
2
Identity resolved
The entity is matched to its registry record, and mismatches or ambiguous matches are flagged for review.
3
Owners mapped & screened
The ownership chain is traced to individuals, and everyone on the file is screened against restricted-party lists.
4
Cleared and watched
A broker signs off, setup starts, and the client stays under monitoring from then on.

After onboarding

KYC that keeps going after the first day.

Screening lists change every week and companies change hands. Front Door re-checks your whole client base on a schedule, so a change reaches you when it happens instead of at the next review.

Every client, owner and officer rescreened whenever the screening lists update.
Alerts when an entity is dissolved, falls out of good standing or changes its registered details.
A prompt to refresh the 5106 and ownership answers when something changes.
New alerts go to the same review queue, so a decision is always recorded.

The KYC file

Ready when someone asks how you know your client.

Every client gets an evidence packet saved to their folder in your SharePoint. It records what was checked, against which source, when, what was found and who made the call.

Registry record and ownership chain, as found
Screening results with list versions and timestamps
Reviewer decisions with their reasons
The monitoring history from onboarding to today

Built to support customs brokers' client-verification responsibilities and internal compliance reviews.

Questions

What brokers ask about the KYC checks.

Does it replace our compliance review?

No. It does the research and keeps the record, and your team makes the calls. Clean files move quickly. Flagged items always wait for a person, and every decision is logged with its reason.

What if a client doesn't know their full ownership?

That's common with holding companies and family-owned groups. Front Door traces what the public filings show, marks layers it can't resolve, and asks the client for exactly the missing piece instead of starting over.

Will it bury us in false positives?

Name screening uses dates of birth, countries and addresses to separate close matches from real ones, and shows why each possible match was raised. You set the match threshold.

Where does the data go?

Into your Microsoft 365 tenant: the intake workbook, the client's document folder and the KYC file. Sensitive fields and ID images never sit on the website.

Sensitive data, handled like it

Bank details and IDs deserve better than email.

Front Door collects tax IDs, bank accounts and photo ID. The pipeline was built to handle that from the start.

HTTPS-only endpoints with modern TLS; nothing travels as an email attachment.
Files go straight to your Microsoft 365 tenant and are never kept on the website.
The form and the workbook share one field definition, so columns can't drift out of step.
If a notification email fails, the submission is still saved. A client is never told it failed when it didn't.

Know who you're letting in.

We'll set up Front Door with your branding, your POA template and your workbook, then run your last few new clients through the KYC checks so you can see what it finds.

Book a demo